Knowledge Base

Software Update/ Auto Update

The cloudplan app is regularly maintained and extended with new features. The necessary software update is distributed automatically. You do not have to do anything.

In some cases, an auto-update may not work exceptionally.

Possible reasons may be e.g. Security settings in an anti-virus software or even an old operating system version.

Windows:

Download the latest version

– Turn off the running cloudplan app with a right mouse click on the tray icon (cloud) in the bottom right, then “Exit”.

 – Double-click on the downloaded cloudplan app and follow the instructions.

 – The app will be restarted automatically.

Mac:

Download the latest version

 – Turn off the running cloudplan app with right mouse click on the tray icon (cloud) top right (Mac), then “Exit”.

– Double-click on the downloaded cloudplan app and follow the instructions.

 – Start the app with a double-click.

Linux:

Please follow the instructions at this link:

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